Policies & Rental Procedures

Pricing

Rates are quoted for a daily, single use rental. We allow a 48-hour period to accommodate delivery and pickup. If you require a longer rental period, please contact us for rate information. All charges are for time out whether used or not.

Security & Weather Protection

All items should be placed in a secure, weather protected place.

Payment

Final payment is due 1 week prior to the event delivery or customer pickup.

We accept cash and Local Personal Checks with a valid driver’s license.

Delivery Times

Delivery routes are finalized on the morning of delivery. Since time and care are part of each delivery, a specific delivery time may not be available.

Identification

A valid driver’s license or another major form of I.D. is required.

Signature

It is best to be at home on the day of delivery to confirm the quantity and condition of items. If you know you will no be available, please call our office for an alternative arrangement.

Reservations

Early planning ensures product availability.

Preparing Rental Items for Pickup

Rental items need to be returned to their point of delivery. Items should be folded, food free and dry to prevent staining and mildew. Tables and chairs should be stacked prior to pickup.

Delivery & Pickup Charges

Delivery fees are determined by delivery type, zip code, and order size.

Custom delivery of your rental items will be carried to and from a place beyond the truck tailgate, and if you wish, set up and take down. Please contact us in advance of delivery/pickup to arrange for these services so that your delivery will be appropriately scheduled and staffed. The fee for a custom delivery is determined by the time required to honor your requests.